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Returns

We hope that you will be pleased with your order but, if you are not, we are happy to refund or exchange items. Please return them to us unworn, with all labels intact, within 14 days. You can do this free of charge in the UK at our shop in person, or via Royal Mail to the address below.  We recommend you obtain a certificate or receipt of posting.

For hygiene reasons please always wear your own briefs when trying on underwear.

Returns from overseas

When returning goods from overseas please mark your package  clearly as  RETURNED GOODS.

The address your parcel needs to be returned to is:

Femme Fatale, 38 High Street, Tenterden, Kent TN30 6AR